UK Ecommerce Fulfilment Service — Pick, Pack and Ship for Small Businesses
Running an ecommerce business means every order counts — and every delayed or incorrect shipment costs you a customer. Send2Hub provides a professional UK ecommerce fulfilment service from our secure warehouse in Stoke-on-Trent, giving UK-registered small businesses access to reliable pick, pack and ship operations without the overhead of their own warehouse, staff or logistics infrastructure. No setup fee. No minimum order volume. No long-term contract. Just efficient, same-day fulfilment that helps you grow.
Who Is This Service For?
Send2Hub's fulfilment service is available exclusively to businesses that are:
Registered at Companies House — your business must be a registered UK legal entity.
Registered for UK VAT — your business must hold a valid UK VAT registration number.
Verified by Send2Hub — all business accounts are verified before fulfilment services are activated.
This is a legal and compliance requirement. Send2Hub operates in full accordance with UK regulations governing fulfilment operations. We do not provide fulfilment services to businesses that are not registered and physically operating in the UK.
Our service is designed for startups, growing ecommerce brands, and established small to medium businesses selling on Amazon UK, eBay, Shopify, TikTok Shop, Etsy, WooCommerce or any other UK marketplace or platform.
What's Included — Our UK Fulfilment Service
Goods-In and Inventory Management
Send your stock to our Stoke-on-Trent warehouse and we take care of the rest. Every item is received, checked, photographed and logged into your account dashboard automatically on arrival. Real-time inventory visibility means you always know exactly what stock you have, what has been dispatched and what needs replenishing — from anywhere in the world, at any time.
Pick and Pack
When an order comes in, we pick the correct item from your inventory, pack it securely and prepare it for dispatch. We handle standard packaging — and can accommodate custom or branded packaging requirements on request. Every order is handled with care to ensure your customers receive their purchases in perfect condition.
Same-Day Dispatch
All orders received and confirmed are processed and dispatched within 24 business hours — helping you meet the delivery promises your customers expect. Fast, consistent dispatch is one of the most critical factors in maintaining positive seller ratings on Amazon, eBay and other marketplaces. With Send2Hub handling fulfilment, your dispatch times are reliable whether you sell ten orders a week or several hundred.
UK and International Shipping via Six Major Carriers
We ship via Royal Mail, Parcelforce, UPS, DHL, FedEx and DPD — giving you access to competitive rates across multiple carriers without needing your own carrier accounts. Whether your customers are in the UK or internationally, we present the most competitive rates at the point of dispatch and handle all shipping documentation. Use our shipping cost calculator to estimate delivery costs for your specific routes.
Inventory Storage
Your stock is held in our secure, insured warehouse in Stoke-on-Trent. We offer free storage for qualifying trial periods and small quantities. For ongoing fulfilment clients, storage is charged at a straightforward flat rate with no hidden costs. Every item in storage is tracked in your real-time dashboard so you always have accurate stock levels before placing replenishment orders.
Returns Handling
Returns are an unavoidable part of ecommerce. Send2Hub handles your UK customer returns as part of the fulfilment service — receiving returned items, photographing and inspecting condition, and returning resaleable stock to your available inventory. Items that cannot be resold can be disposed of responsibly or held pending your instructions. Learn more on our e-commerce returns management page.
Fashion and Special Handling
With over a decade of logistics experience, Send2Hub offers specialist preparation services for fashion and apparel businesses. We can clean, fold and repack returned or stored items into new polybags — branded or plain — ready for resale. This service is available on request and tailored to your specific products. Contact us for a quote specific to your product type.
Why Choose Send2Hub for UK Ecommerce Fulfilment?
No Setup Fee. No Minimum Orders. No Long-Term Contract.
Most UK fulfilment providers require setup fees, minimum monthly order volumes or long-term commitments. Send2Hub does not. You pay only for the services you use — a true pay-as-you-go fulfilment model that works whether you are just launching or already established. If your volume grows, your costs scale naturally. If you have a quiet month, you are not penalised.
Fully Automated Platform — Real-Time Visibility
Send2Hub's platform is fully automated. Every item received is photographed, weighed and measured instantly — with full details appearing in your account dashboard in real time. No manual data entry, no waiting for warehouse staff to update records. You have a live, accurate view of your inventory and order status at all times.
Competitive Shipping Rates Across Six Carriers
By working with Royal Mail, Parcelforce, UPS, DHL, FedEx and DPD, Send2Hub can offer competitive rates that would typically only be available to high-volume shippers. As a Send2Hub fulfilment client you benefit from these rates from day one — no need to negotiate your own carrier contracts. We also offer a price match guarantee — if you find a lower rate for the same service elsewhere, we will match it.
Secure UK Warehouse
Your stock is held at a real, established UK business address. Our warehouse is secure and insured. Items are tracked from the moment they arrive until the moment they leave. You have complete visibility throughout.
Scalable — From Startup to Growing Brand
Whether you are processing ten orders a month or several hundred, Send2Hub scales with you. There is no minimum volume requirement and no penalty for growth. As your order volumes increase, your per-unit shipping costs typically decrease — meaning fulfilment becomes more efficient the more you sell.
Platforms We Support
Send2Hub fulfilment supports orders from all major UK selling platforms including Amazon UK, eBay UK, Shopify, TikTok Shop, Etsy, WooCommerce and any other channel where orders are placed manually or via CSV export. We currently operate as a manual fulfilment hub — orders are submitted through your Send2Hub dashboard or via CSV bulk upload. Some clients grant Send2Hub access to their Shopify store to manage UK orders directly.
Frequently Asked Questions — UK Ecommerce Fulfilment
Who can use Send2Hub's fulfilment service?
Send2Hub's fulfilment service is available exclusively to businesses registered at Companies House and registered for UK VAT, that have completed Send2Hub's business verification process. This is a legal compliance requirement. Businesses not registered and operating in the UK are not eligible for this service.
Is there a minimum order volume?
No. Send2Hub has no minimum order volume requirement. Whether you are processing a handful of orders per week or scaling to hundreds per day, our service accommodates your volume without penalty for slow periods or additional charges for growth.
How quickly are orders dispatched?
All orders confirmed during business hours are processed and dispatched within 24 business hours. Our warehouse operates Monday to Friday, 08:00 AM to 04:00 PM GMT.
Does Send2Hub integrate with Shopify or other platforms?
We currently operate as a manual fulfilment hub without direct API integration. Orders can be submitted through your Send2Hub dashboard or via CSV bulk upload from Shopify or any other platform. Some clients grant Send2Hub staff access to their store to manage UK orders directly. Please contact us to discuss your specific integration requirements.
Does Send2Hub handle returns for fulfilment clients?
Yes. Returns handling is included as part of the fulfilment service for verified UK-registered businesses. Returned items are received, inspected, photographed and returned to available inventory if resaleable. Items that cannot be resold can be disposed of or held pending your instructions.
Is there a setup fee or contract?
No. There is no setup fee and no long-term contract. Send2Hub fulfilment operates on a pay-as-you-go basis — you pay only for the services you use. There are no monthly minimums and no penalty for low-volume periods.
How do I get started?
Register for a free Send2Hub account, upgrade to the Business or Premium plan and submit your Companies House registration number and UK VAT number for verification. Once verified, your fulfilment account is activated and you can begin sending stock to our warehouse. Contact us to discuss your requirements before registering if you have specific needs.
Need a UK returns address for your ecommerce business? Visit our e-commerce returns management page. Need free temporary storage? See our free business storage page.
Register Free — Start Your UK Fulfilment Journey
Questions? Get in touch with our team.