Prohibited and Restricted Items — Send2Hub Shipping Policy
Send2Hub is committed to safe, legal and compliant shipping for every customer.
Certain items cannot be accepted at our UK warehouse or forwarded internationally
under any circumstances — regardless of destination country or carrier. Other items
are restricted and may be accepted in specific circumstances only. Please read this
page carefully before sending goods to your Send2Hub address or requesting an
outbound shipment.
If you are unsure whether a specific item is accepted, contact us before sending
— we will advise you. Sending prohibited items to our warehouse without prior
approval may result in the item being held, disposed of or returned at the sender's
expense.
Contact Us
The following items cannot be sent to any country under any circumstances:
|
Explosive Materials:
•Fireworks of any type.
•Ammunition, Cartridges for Weapons, Gunpowder.
•Helium or any other Volatile Gases.
•Weapons, Weapon Parts, Detonators including Imitation Weapons.
•Safety Matches, Torch or Cigarette Lighters.
•Airbags for Cars.
•Life Jackets and Self-Inflating Life rafts.
•Seat Belts.
•Camping Stoves and Fuel Containers.
•Christmas Crackers.
Flammable Items:
•Cooking Fuel or any other Flammable Liquids.
•Paint and Turpentine.
•Compressed Air or other Compressed Gas Cylinders.
•Gasoline.
•Aerosols and Perfumes.
•Nail Varnish and Nail Varnish Remover.
•Mercury Barometers and Thermometers.
•Alcohol.
•Hair Curlers containing Hydrocarbon Gas.
•Loose Batteries including Power Banks.
•Lighters.
Toxic or Infectious Substances
•Clinical waste.
•Biological cultures, samples or specimens.
•Medical cultures, samples or specimens.
•Tear gas or related substances.
•Motor fuel antiknock products.
•Dyes.
•Pesticides.
•Alkaloids or acids.
•Arsenates, Arsenic or Arsenic compounds.
•Cyanides, Barium compounds or Lead compounds.
•Mercury or Mercury compounds.
•Antimony, Selenium or their compounds.
•Chloroform.
•Any Radioactive materials.
•Any other substances considered poisonous not listed above.
Narcotics:
•All illegal drugs, including Khat.
•Tobacco, and Smokeless Tobacco Products, Snuff or Chewing Tobacco.
•E-Cigarettes, Vapes and E- liquids.
•Anabolic Steroids or Growth Hormones.
•Legal Highs.
•Any unidentified substances that we deem to be suspicious
•Prescription drugs or over the counter medicine.
| If any substances in the above category are found, we reserve the right to discard the goods and/or inform the police and HM Customs. |
Other Items:
•Credit Cards, Debit Cards or any other type of Finance-Related Cards.
•White Goods.
•Living or Dead Animals, Plants and other Organisms.
•Perishable Food Items, including carbonated drinks.
•Cash, Cheques, Mobile Phone Sim Cards or any other type of Vouchers with a Redeemable Value.
•Body Parts, Human Remains or Cremated Remains.
•Precious Metals or Precious Stones.
•Animal Skin, Fur or Hide.
•Candles.
•Knives Swords and other Sharp-edged Items.
•Semen, Blood, Lab Samples or other Human or Animal Body Fluids.
•Magnets.
•Lottery Tickets
•Pornography.
•Corrosive Substances.
•Counterfeit Goods.
•Dry Ice.
•Official Documents (e.g. Passport, Driving License etc.).
•Printer Ink.
The Following items can be sent but will not be covered against loss or damage:
|
Restricted Items:
•Furniture (other than flat-packed).
•Works of Art.
•Personal Effects.
•Jewellery, including Watches.
•Antiques.
•Liquids.
•Legal or Business Documents.
•Televisions.
•Computer Hardware, Laptops and Tablets.
•Glassware
If you have any questions about a specific item not covered on this page,please contact our team before sending. We would rather answer a question in advance than deal with a problem at the warehouse.
For international shipping, individual destination countries may impose additional import restrictions beyond those listed above. Visit our country guide for destination-specific restricted items information, or use our worldwide customs duty and tax estimator.