How to Get a Free UK Delivery Address — Step-by-Step Guide
A UK delivery address lets you shop from any UK retailer — even those that don't offer international shipping — and have your parcels forwarded to your door anywhere in the world. Send2Hub gives you a real UK street address at our secure warehouse in Stoke-on-Trent, completely free, with no monthly fee on our Individual and Business plans. This guide explains exactly what a UK delivery address is, how to get one and how to use it.
What Is a UK Delivery Address?
A UK delivery address is a real, physical UK street address that you can use as your delivery destination when shopping at UK retailers — without actually living or being physically present in the UK. When you use your Send2Hub UK delivery address, your parcels are delivered to our warehouse in Stoke-on-Trent, where they are received, registered and held until you are ready to forward them to your actual address anywhere in the world.
Your Send2Hub address is a genuine street address — not a PO Box — accepted by all UK retailers, couriers and postal services. It cannot be used as a registered office address, for Companies House registration, HMRC correspondence or any official government or financial documents. It is strictly for parcel and mail delivery and forwarding purposes.
Step 1 — Register for a Free Account
Go to send2hub.com/login and create your free account. Registration takes under one minute and requires only basic details. No credit card, no upfront payment, no commitment required. Once registered, your personal UK delivery address is generated immediately and is ready to use.
Step 2 — Receive Your Unique UK Address and Customer ID
After registration you will be assigned a unique Customer ID. Your UK delivery address will be:
[Your Full Name] [Your Unique Customer ID]
Send2Hub
Unit 4 Tunstall Trade Park
Brownhills Road
Stoke-on-Trent, ST6 4SE
United Kingdom
Your Customer ID is critical — always include it in Address Line 2 when placing orders with UK retailers. It ensures your parcels are identified and registered to your account immediately when they arrive at our warehouse. Without your Customer ID, parcels may be delayed or held in our Unidentified Parcels Unit.
Step 3 — Shop Any UK Retailer Using Your New Address
Use your Send2Hub address as the delivery address at the checkout of any UK retailer. You can shop at Amazon UK, ASOS, John Lewis, M&S, Next, Boots, Argos, eBay UK, Etsy, TikTok Shop or any of the thousands of UK brands that ship domestically but not internationally. The retailer ships to your Send2Hub address exactly as they would to any other UK customer. If a UK retailer does not accept your international payment card, our Shop & Ship service can purchase items on your behalf.
Step 4 — We Receive, Photograph and Register Your Parcel
When your parcel arrives at our warehouse, our automated platform takes over. Every item is received, photographed, weighed and measured automatically — no manual data entry, no delays. Full details including photos, weight and dimensions appear in your real-time account dashboard within 24 hours of arrival. You receive an email notification so you always know what has arrived.
Your parcel is then held in free storage — 30 days on the Individual plan, 45 days on the Business plan, and 60 days on Premium — while you decide how and when to ship it.
Step 5 — Consolidate if You Wish, Then Ship Worldwide
If you are waiting for more orders to arrive, hold your parcels in free storage and use our parcel consolidation service to combine multiple orders into a single outbound shipment. Consolidation reduces international shipping costs by 40–60% and means one tracking number, one customs declaration and one delivery to your door.
When you are ready to ship, select your carrier and destination in your dashboard. We handle all customs documentation and dispatch via Royal Mail, Parcelforce, UPS, DHL, FedEx or DPD. Use our shipping cost calculator to estimate costs before committing.
Who Can Get a Free UK Delivery Address?
A Send2Hub UK delivery address is available to:
Individual shoppers — anyone living outside the UK who wants to shop from UK retailers and have items forwarded internationally.
Expats and students — people who have moved abroad but still want to access UK retailers, or students at UK universities who need a stable delivery address.
International businesses — businesses based outside the UK that need a UK address for receiving supplier deliveries, consolidating shipments and forwarding internationally.
UK-registered businesses (Companies House + UK VAT) — full access to all Send2Hub services including returns management and domestic UK re-shipping.
Important — What Your UK Address Cannot Be Used For
Your Send2Hub UK delivery address is strictly for parcel and mail forwarding. It must not be used for:
Business registration at Companies House. HMRC correspondence or tax registration. Credit card, loan or financial institution applications. Passport, driving licence or any official government documents. Any regulatory or legal filings.
Send2Hub does not handle or forward official government or financial documents. Any such documents received at our warehouse will be returned to the sender or disposed of.
Frequently Asked Questions
Is a UK delivery address really free?
Yes. Registering with Send2Hub and receiving your UK delivery address costs nothing. Our Individual and Business plans have no monthly fee. You pay only for outbound shipping when you choose to forward your parcels. See our pricing page for full details.
What is a Customer ID and why is it important?
Your Customer ID is a unique reference number assigned to your account. It must be included in Address Line 2 whenever you place an order with a UK retailer using your Send2Hub address. It ensures your parcel is matched to your account immediately on arrival. Without it, your parcel may be placed in our Unidentified Parcels Unit and a £2.00 incomplete address fee may apply. For a detailed guide on how to fill in the address form correctly visit our how to fill address form guide.
How long can I store parcels at my UK address before forwarding?
Free storage is included for 30 days on the Individual plan, 45 days on the Business plan and 60 days on Premium. After the free period, storage fees apply for UK-registered businesses. We recommend consolidating and forwarding items within your free storage window.
Can I use a UK delivery address to shop from any UK store?
Yes — your Send2Hub address is accepted by all UK retailers as a standard UK delivery address. You can use it on any UK website, marketplace or app. If a UK retailer does not accept your international payment card, our Shop & Ship service can purchase items on your behalf.
Which countries does Send2Hub forward parcels to?
We forward parcels to virtually every destination worldwide — international shipping to 200+ countries and territories. Use our shipping cost calculator to check availability and rates for your specific country.
Can I receive letters and mail as well as parcels?
Yes. Send2Hub accepts letters and mail at your UK address. We can scan and email letters to you digitally or forward physical mail internationally. For full details visit our mail handling and forwarding service page.
Want to learn more about using your UK address for parcel forwarding? Visit our parcel forwarding service page. For businesses needing a UK address for supplier deliveries see our free UK business delivery address page.
Get Your Free UK Address — Register in 60 Seconds
Questions? Get in touch with our team.