Parcel Forwarding from the UK to Canada

Q: Can I shop UK retailers that don't ship to Canada?

Yes. A free Send2Hub UK address gives access to any UK retailer. Use it at checkout, the parcel arrives at the Stoke-on-Trent warehouse and is forwarded to Canada. The Shop and Ship service can purchase items if a retailer doesn't accept Canadian cards.

Q: Does the UK-Canada Trade Agreement reduce import duties?

Yes. The Canada-UK Trade Continuity Agreement preserves preferential access from CETA. Many UK goods including clothing, footwear and manufactured products may qualify for reduced or zero duty rates with proper documentation.

Q: What taxes will I pay when receiving a parcel from the UK in Canada?

For shipments above CAD $40, federal GST (5%) plus provincial tax applies. Ontario: 13% HST. Quebec: 5% GST + 9.975% QST. Alberta: 5% GST only. Customs duty also applies based on product HS code.

Q: Can I consolidate multiple orders before shipping to Canada?

Yes. Hold parcels in free storage and combine into one shipment — saving 40-60% on shipping. Free storage: 30 days Individual, 45 days Business, 60 days Premium. Note that consolidation will likely push the total above the CAD $40 tax-free threshold.

Canada has one of the largest British expat communities in the world — with hundreds of thousands of UK-born residents in Toronto, Vancouver, Calgary and beyond — and a strong appetite for UK brands that are difficult or expensive to access directly. Many popular UK retailers do not ship to Canada, or charge international delivery fees that make individual purchases uneconomical. Send2Hub gives you a real UK delivery address at our secure warehouse in Stoke-on-Trent. Shop any UK retailer, consolidate your purchases to save on shipping, and we forward everything to your door anywhere in Canada.

Shop Any UK Retailer and Ship to Canada

Your free Send2Hub UK address gives you access to the full range of UK online retail — including stores that only ship domestically within the UK. Popular UK brands that Send2Hub customers in Canada regularly shop include ASOS, Marks & Spencer, Next, Boots, The Body Shop, Barbour, Hunter, Ted Baker, John Lewis, Amazon UK and many more. Use your Send2Hub address at checkout as you would any UK delivery address — your parcel arrives at our warehouse, is automatically photographed, weighed and measured on arrival, and full details appear in your real-time account dashboard immediately.

Save money with parcel consolidation. Hold multiple UK purchases in free temporary storage and combine them into a single outbound shipment before forwarding to Canada. Consolidation typically reduces international shipping costs by 40–60% — one shipment, one customs declaration, one delivery. Note that consolidating multiple items will increase the declared value of the shipment, which may affect the applicable Canadian customs threshold. Learn more on our parcel consolidation page.

If a UK retailer does not accept your Canadian card or does not offer international checkout, our Shop & Ship service can purchase items on your behalf.

For Businesses — UK Returns Address for Canadian Sellers

If you sell on Amazon UK, eBay UK, Shopify or any other UK marketplace from Canada, a UK returns address is essential for maintaining competitive seller ratings and meeting marketplace requirements. Send2Hub provides a professional UK returns address at our Stoke-on-Trent warehouse. Every return is automatically received, photographed and inspected on arrival — with full condition details and images in your real-time account dashboard the same day. Returns can be held in free temporary storage for consolidation before being re-shipped back to Canada in a single cost-effective shipment. Learn more on our e-commerce returns management page.

Canada Customs and Import Information (2026)

Canada's customs system is administered by the Canada Border Services Agency (CBSA). While Canada is a popular destination for UK parcel forwarding, it is important to understand the customs thresholds and tax structure before shipping — particularly because the higher duty-free thresholds available for US shipments do not apply to parcels shipped from the UK.

De Minimis Threshold for UK Shipments

Canada's de minimis thresholds for shipments arriving from the UK are:

CAD $20 and under — no customs duties payable. Applies to shipments from any country including the UK.

CAD $40 and under — no customs duties AND no GST/HST payable. Applies to shipments from any country including the UK.

Important: Canada's higher de minimis thresholds under the CUSMA trade agreement (CAD $150 duty-free for courier shipments) apply only to shipments arriving directly from the United States or Mexico — not from the UK. Parcels shipped from our UK warehouse are subject to the lower CAD $20/$40 thresholds. Most UK parcels forwarded to Canada will therefore be subject to Canadian customs duties and taxes unless the declared value is very low.

Import Duties and Taxes

For shipments above the de minimis threshold, Canadian customs applies import duties based on the HS tariff classification of the goods, plus federal and provincial taxes:

Customs duty: Rates vary by product category. Many UK goods benefit from reduced or zero duty rates under the Canada–UK Trade Continuity Agreement (TCA), which preserves much of the preferential access previously available under CETA. Clothing, footwear and many manufactured goods from the UK may qualify for preferential tariff treatment.

GST (Goods and Services Tax): 5% federal tax applied to most imported goods.

HST (Harmonised Sales Tax): Replaces GST in Ontario (13%), Nova Scotia (15%), New Brunswick (15%), Prince Edward Island (15%) and Newfoundland & Labrador (15%).

PST (Provincial Sales Tax): Applies separately in British Columbia (7%), Manitoba (7%), Saskatchewan (6%) and Quebec (9.975% QST).

Use our worldwide customs duty estimator for an indication of charges for your specific shipment.

Brokerage and Carrier Fees

When shipping to Canada by courier, carriers typically charge a customs brokerage fee to prepare and process the import declaration on your behalf. This is in addition to any duties and taxes payable. Brokerage fees vary by carrier and service type — express services often include brokerage in the quoted rate, while economy ground services may charge it separately. We recommend comparing carrier options carefully using our shipping cost calculator.

Required Documentation

Standard documentation for customs clearance in Canada includes a commercial invoice with accurate item descriptions, HS codes and declared values, a packing list and an air waybill or bill of lading. Send2Hub prepares all standard customs export documentation for every outbound shipment from our UK warehouse. Accurate declared values are essential — CBSA actively checks declared values against market pricing.

Restricted and Prohibited Items

Canada restricts or prohibits the import of weapons and firearms, controlled substances, certain food and agricultural products, counterfeit goods and items not meeting Canadian safety standards. Alcohol and tobacco are excluded from de minimis thresholds and are subject to full duty and excise tax regardless of value. Visit our prohibited and restricted items page for full details.

Delivery Times from UK to Canada

Estimated transit times for shipments from the UK to Canada:

DHL Express: 3–5 business days — fastest available with full door-to-door tracking.

FedEx International Priority: 3–5 business days — reliable express with comprehensive tracking.

UPS Worldwide Express: 4–6 business days — strong for business shipments with detailed tracking.

Parcelforce Worldwide: 6–10 business days — cost-effective for heavier consolidated shipments.

Royal Mail International: 7–14 business days — most economical option for lighter items.

All transit times exclude customs clearance in Canada. Use our shipping cost calculator to compare live rates and transit times across all available carriers.

Frequently Asked Questions — UK to Canada Shipping

Can I shop UK retailers that don't ship to Canada?

Yes. Your free Send2Hub UK address gives you access to any UK retailer — including those that only ship domestically. Use your Send2Hub address at checkout, your parcel arrives at our Stoke-on-Trent warehouse and we forward it to Canada. If a UK retailer does not accept your Canadian card, our Shop & Ship service can purchase items on your behalf.

Does Canada's duty-free threshold apply to UK shipments?

Canada has different thresholds depending on where the shipment originates. For parcels shipped from the UK, the standard de minimis thresholds apply: CAD $20 for duty-free entry and CAD $40 for duty and tax-free entry. The higher CAD $150 duty-free threshold available under CUSMA applies only to shipments from the USA and Mexico — not from the UK. Most UK parcels forwarded to Canada will therefore incur Canadian customs duties and taxes.

Does the UK–Canada Trade Agreement reduce import duties?

Yes — for many product categories. The Canada–UK Trade Continuity Agreement (TCA) preserves much of the preferential market access previously available under CETA. Many UK goods including clothing, footwear and manufactured products may qualify for reduced or zero duty rates. The preferential rate applies only if the goods genuinely originate in the UK — accurate documentation is required to claim the benefit.

What taxes will I pay when receiving a parcel from the UK in Canada?

For most shipments above CAD $40, you will pay federal GST (5%) plus any applicable provincial tax (HST or PST depending on your province), plus any customs duty based on the product's HS code. Ontario residents pay 13% HST. Quebec residents pay 5% GST + 9.975% QST. Alberta residents pay 5% GST only. Use our customs duty estimator for an indication of your total charges.

Can I consolidate multiple orders before shipping to Canada?

Yes. Hold multiple parcels in free temporary storage and combine them into a single outbound shipment — saving 40–60% on shipping costs. Free storage: 30 days Individual, 45 days Business, 60 days Premium. Note that consolidation increases the total declared value, which will almost certainly push the shipment above the CAD $40 duty and tax-free threshold. Factor in customs charges when calculating your total cost.

Which carriers does Send2Hub use for shipping to Canada?

We ship to Canada via DHL, FedEx, UPS, Parcelforce and Royal Mail. Rates, transit times and included brokerage fees vary by service — compare all options using our shipping cost calculator.

Ready to start shopping UK retailers and shipping to Canada? Register free and get your UK address in under two minutes. Questions? Get in touch with our team.